Frequently Asked Questions

Got questions about buying, selling, or delivery? You will find most answers here. If not, our support team is always ready to help.

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Buying

Browse the products, add what you want to your cart, then go to checkout. You can pay with your debit card, bank transfer, or mobile money through Paystack or Flutterwave. Your payment is held safely in escrow until you receive your order and confirm everything is correct.

Yes. BuyForFront uses escrow payments. This means we hold your money securely until you receive your order and confirm it is what you ordered. If there is a problem, you can open a dispute and we will resolve it.

It depends on where you are and where the seller is. Same-city deliveries usually arrive within 1 to 3 days. Interstate orders take 3 to 7 days. You can track your delivery in real time from your dashboard.

Yes. If the item does not match the description or arrives damaged, you can request a return within 7 days of delivery. You can do this from your dashboard or contact our support team directly.

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Selling

Register as a seller, complete your NIN and BVN verification, and start listing your products. It is completely free to open a shop. You only pay a small commission when you make a sale.

We charge a small commission on each sale. There are no monthly fees and no listing fees. You keep the majority of your earnings with fast payouts to your bank account.

Once the buyer confirms they have received their order, your funds are released automatically to your linked bank account. Payouts are processed within 24 to 48 hours.

Yes. BuyForFront supports sellers from all 36 states and the FCT. Whether you are in Edo, Lagos, Kano, Rivers, or anywhere else, you can reach buyers nationwide.

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Payments

We accept bank transfers, debit and credit cards (Visa, Mastercard, Verve), and mobile money. All payments are processed securely through Paystack and Flutterwave.

Escrow means your money is held in a secure account until you receive your order and confirm that everything is correct. This protects both the buyer and the seller in every transaction.

All prices and transactions on BuyForFront are in Nigerian Naira (โ‚ฆ). We are a proudly Nigerian platform built for the Nigerian market.

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Delivery & Logistics

After you pay, the seller prepares your order. A BuyForFront delivery partner then picks it up and brings it to you. You can track every step of the journey from your dashboard.

Yes. Register as a delivery partner, provide your vehicle details, and start accepting deliveries in your area. You earn per delivery and choose your own working hours.

Contact our support team through the Help Centre. We track every delivery and will work to resolve any delays. Your payment stays in escrow until delivery is confirmed, so your money is always protected.

Did not find what you are looking for?

Our support team is available to help you with any question.